Free Domestic Shipping
All orders shipped domestically are Free Of Charge. We use Australia Post and Fastway Couriers for items less than 10kgs and Aramex and TOLL Logistics for heavy or bulky item deliveries.
Dispatch Of Orders
Orders are typically dispatched within 1 - 3 days of receipt of cleared funds. We do not ship orders out on Saturday, Sunday or Public Holidays.
Due to the on-going COVID-19 situation and the snap border closures, estimated delivery times may be delayed. Our customers usually receive their purchases within 7 days or less. To be on the safe side, please check the COVID-19 updates and snap-border closures in your area for time sensitive purchases.
We offer factory direct pricing straight from our manufacturer in China. All orders shipped from China are dispatched using ePacket which is trackable via Australia Post once Australian Customs have cleared the parcel. Please do not worry about your order. ePacket typically takes around 14 - 18 days to reach Australia, clear Customs and be issued to Australia Post. If you haven't received your order within 20 business days, please contact us so we can assist you.
Manufacturer Faulty Goods & Returns Under Warranty
Straight up, we want to apologise (in advance) if the item you purchased from us has a genuine manufacturer defect. Just like you, we love to shop online so we understand your frustration when you tell us there's missing or damaged parts or your purchase simply doesn't power on. To help resolve this issue, we ask that you please contact us so we can provide swift customer support.
Please read our Terms and Conditions as it has all sorts of really important legal stuff. You can also check out our FAQs as they may have the answers you seek.
Still need help? That's cool. You can always reach out to us any time of the day via our contact us page. We typically reply same day, but if its a super busy time we'll get back to you within 24 hours.
~ The Warehouse Bargains Team