We offer 14 Day Change-Of-Mind Returns on most of our product range. Some products cannot be returned due to Australian health and sanitary regulations or they do not qualify for change-of-mind returns. To lodge a return, please contact us and we'll get things started for you asap! Please be sure to read our Terms and Conditions and our Returns Policy before submitting your return request.
So, you really love that green elephant but your cat howls every time he sees it? No worries. We've got your back.
We offer super easy Product Exchanges that will have your furry bestie purring all night long. No, really. That's. All... Night... Long... Okay. Maybe *not* all night - but an hour of snuggling under the covers is semi-mandatory. Right, Mr Freckles? To lodge an exchange request, please contact us and we'll get right onto your exchange request before Mr Freckles can blink.
Returns Under Warranty
Straight up, we want to apologise (in advance) if the item you purchased from us has a genuine manufacturer defect. Just like you, we love to shop online so we understand your frustration when you tell us there's missing or damaged parts or your purchase simply doesn't power on. To help resolve this issue, we ask that you please contact us so we can provide swift customer support.
Free Domestic Shipping
At Warehouse Bargains, our philosophy is simple: Only Pay For What You Buy. Translated that means: the gorgeous 4-piece sectional lounge you love so much, the one you really, *really* want to buy - doesn't come with an exorbitant shipping charge that gives you heartburn just thinking about it, which means you can go ahead and purchase that new front loading washing machine you've been eyeing off, too!
We use Australia Post eParcel Service, Fastway Couriers, and TOLL Logistics for heavy or bulky item deliveries.
Dispatch Of Orders
Orders are typically dispatched within 24 - 48hours of receipt of cleared funds. We do not ship orders out on Saturday, Sunday or Public Holidays.
Due to the on-going Delta pandemic hot spots and the snap border closures estimated delivery times may be delayed. Our customers usually receive their purchases within 7 days or less. To be on the safe side, please check the COVID-19 updates and snap-border closures in your area for time sensitive purchases.
Please read our Terms and Conditions and our Returns Policy before submitting a return request as both pages explain our return policy, product exchanges, returns under warranty and all sorts of other really important legal stuff. You can also check out our FAQs as they may have the answers you seek.
Still need help? That's cool. You can always reach out to us any time of the day via our contact us page. We typically reply same day, but if its a super busy time we'll get back to you within 24 hours.
~ The Warehouse Bargains Team